Canceled: Taking a Systems-Wide Approach to Early Alerts at BGSU

About the event

This presentation is canceled as a recording is not available. Presentation slides are provided here.

Virtual NASPA Session 2024

Speakers
Kimberlyn Brooks, Director, Student Success Analytics and Technologies
Sarah Jurden, Director of Student Success Strategies and Initiatives
Glenn Davis, Vice President for Student Engagement and Success

Overview
The presenters will share how Bowling Green State University has transitioned from a passive early alert process to an intrusive system that leverages structural relationships between students and staff members, many of whom are NOT academic advisors. Staff members serving as Outreach Coordinators connect with students via texts, phone calls, and in-person chats to learn root causes of alerts and connect students with campus resources. Since its launch in 2021, BGSU’s early alert system has improved student retention in the target group by 5%.

Learning Outcomes:
Learn how BGSU reached across divisions and offices to promote a systems-wide response to early alerts.
Understand the whole early alert cycle at BGSU and each of our constituents’ roles in making the process successful and efficient.
Evaluate the strengths and challenges of implementing a similar program at their college/university.